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FAQ

General

WHAT IS FETCH STORAGE, AND WHY IS IT BETTER THAN SELF-STORAGE?

Everyone knows that storage can be a pain. First, you’ll have to rent a truck. Then, hurt your back and waste a day hauling all your stuff to one of those dingy self-storage places. And all for the same price or more than letting us do it all for you. Fetch makes storage painless and easy.

WHAT CITIES AND NEIGHBORHOODS DOES FETCH SERVICE?

Currently, Fetch Full-Service Storage serves the entire Boston metro. If you live outside of the Boston area, you can store your boxes using Fetch Anywhere.


How it works

I'M IN! HOW DO I GET SIGNED UP?

Signing up is easy:
1.) Get Started with a reservation online
or
2.) Call (888) 610.1684 to speak with our amazing team

WHAT CAN I STORE?

We’re happy to store most of your things, with the exception of:

  • Liquids
  • Illegal substances
  • Perishables
  • Hazardous materials
CAN I STORE USING MY OWN CARDBOARD BOXES OR CRATES?

Absolutely. Our customers love the convenience of having our boxes and crates delivered directly to their home, but we know that sometimes our customers have their items already packed and ready for storage. To store your own boxes or crates, we simply charge monthly per cubic foot of volume. Get started now for an instant quote.

HOW IS FETCH DIFFERENT FROM OTHER STORAGE OPTIONS?

Great question. You’re probably familiar with self-storage – you have to rent a truck or van, and bust your back to haul your things to a remote and unwelcoming facility. After that, you’re often left wondering what you have in storage and whether it is safe. If you want something back, it will be a hassle to have to trek out there again and dig through your stuff to retrieve something. With POD-type services, you still have to pack your own mobile storage unit, and call the whole thing back even if you just need one item. On top of that, the city will often require you to file for a parking permit for each visit, which can cost up to $200 or more. With Fetch, you don’t have to worry about any of the hassles of doing things the old fashioned way. We handle everything from pickup, to secure storage, and delivery, so that you can simply relax.


Pricing

FETCH SOUNDS LIKE A GREAT SERVICE - HOW MUCH DOES IT COST?

Our pricing is based on how much you store and how long you stay. Storage starts at just $18/mo, and pickup is free up to an hour at your location. Get started now for an instant storage quote.

I'D LIKE TO REQUEST SOMETHING BACK FROM STORAGE. HOW MUCH DOES THAT COST?

We know your stuff is important to you and we’re happy to Fetch individual items at any time during your stay. Delivery is free up to thirty minutes at your location. Beyond that, it’s just $25 per additional 15 minutes.


Security

WHERE DOES FETCH STORE MY STUFF?

Our exclusive, state of the art facility is located a few miles outside of Boston. For the security of our customers’ belongings, we do not disclose the actual location of the building.

IS YOUR WAREHOUSE SAFE?

Yes. Our state of the art facility is super-secure, sprinklered and monitored 24/7 by security cameras.

CAN I VISIT YOUR WAREHOUSE?

For the security of our customers’ belongings and for insurance reasons, only our staff is permitted access to our facility. For your convenience, the Fetch team handles all of your pick up and delivery needs for you.

ARE MY ITEMS COVERED BY INSURANCE WHILE IN STORAGE?

We’re serious about protecting your items from damage or loss while in storage. In the unlikely event that something is damaged or lost, Fetch provides up to $2,000 of coverage for your items at $0.60 per pound, which is mandated by law. Please be sure to state the value of your items if they are of abnormally high value. Also, please be aware that if you have renter’s or homeowners insurance, your personal articles policy can provide coverage while in storage.




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888.610.1684


FETCHSTORAGE.COM

77 N Washington St, 3rd Floor, Boston, MA 02114

*This is not our warehouse location.

(888) 610-1684 info@fetchstorage.com

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